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Warranty Service

Digimerge Warrenty

Digimerge Exclusive Fortress-Vision™ 5/3/1 Warranty.

  • 5 year warranty on Seagate SV35.3 Series™ HDD
  • 3 year return to depot DVR repair warranty
  • 1 year over the counter exchange

 

Product must be purchased from an authorized Digimerge distributor.

Click on the links below for more information.

   Digimerge Warranties

 

List of Authorized Repair Centres (for products not covered by warranty)
E-Mail inquiry to customer support

 

Return Authorization Number Required for Warranty Service

Due to the number of returns with no defect found, prior to a DVR being returned, an installer must speak to one of our Technical Service Support Representatives who will issue a code for an RMA number if a return/replacement is warranted. This will ensure that the installation goes smoothly and will save a trip back to a distributor to replace a DVR that may not be necessary. Obviously this will save time, money, and energy for all parties concerned.

Our Technical Support number is 1 866 344 4674 This number as well as further technical support information is supplied with every Digimerge DVR and is in plain view when opening the box.