FLIR Security Product Warranties

FLIR Visible Support (NVRs, DVRs, Analog & IP CCTV Cameras)

For product that is still under warranty, please contact FLIR Visible Tech Support at 1-866-816-5919 or

Internet Alert - A warning to our valued customers

FLIR Professional Security products are sold exclusively through installing dealers and integrators who purchase FLIR products from Authorized Distributors. These professional dealers and integrators provide exceptional installing, as well as post-sales and service support for FLIR products.

Please be advised that only FLIR products purchased through an Authorized Distributors will be eligible for any warranties. FLIR will not honor any warranty for FLIR Professional Security products purchased from an Internet distributor that is not an Authorized Distributor.

Be aware that unauthorized Internet distributors often offer a warranty on a FLIR product to unsuspecting customers that is not valid. These products are not covered under any manufacturer’s warranty. We urge you to use caution when purchasing FLIR Professional Security products through unauthorized Internet distributors.