Digimerge Exclusive Fortress-Vision™ 5/3/1 Warranty.
- 5 year warranty on Seagate SV35.3 Series™ HDD
- 3 year return to depot DVR repair warranty
- 1 year over the counter exchange
Product must be purchased from an authorized Digimerge distributor.
Click on the links below for more information.
Digimerge Warranties
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Digital Video Recorders, Effective June 6, 2008 |
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Digital Video Recorders, Effective September 1, 2006 |
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IP Network Cameras, Effective September 27, 2007 |
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List of Authorized Repair Centres (for products not covered by warranty) |
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E-Mail inquiry to customer support |
Return Authorization Number Required for Warranty Service
Due to the number of returns with no defect found, prior to a DVR being returned, an installer must speak to one of our Technical Service Support Representatives who will issue a code for an RMA number if a return/replacement is warranted. This will ensure that the installation goes smoothly and will save a trip back to a distributor to replace a DVR that may not be necessary. Obviously this will save time, money, and energy for all parties concerned.
Our Technical Support number is 1 866 344 4674. This number as well as further technical support information is supplied with every Digimerge DVR and is in plain view when opening the box.
